FAQs
What types of health supplements do you offer?
We provide a range of premium health supplements, including Shilajit+ and GLP-1 Support Probiotics. These products are formulated to enhance energy, support gut health, and promote overall well-being through natural ingredients and scientifically-backed benefits.
How do I know if your supplements are safe and effective?
Our products are developed using high-quality natural ingredients and are backed by scientific research. Each supplement undergoes rigorous testing to ensure safety and efficacy, adhering to industry standards for health supplements.
What is the recommended dosage for your supplements?
The recommended dosage varies by product. It is essential to follow the instructions provided on the product label or consult with a healthcare professional to determine the appropriate dosage based on individual health needs.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination, and international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. For more details on the return process, please refer to our return policy section.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order on the carrier’s website.
What should I do if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact our customer service team within 7 days of receiving your package. We will work with you to resolve the issue and ensure that you receive the correct product.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly. If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped.
How can I contact customer support?
You can reach our customer support team by email at contact@thenutraclub.com or by phone at 844-814-1047. We are here to assist you with any questions or concerns you may have.